Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
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Awful experience.
Absolutely awful experience. I just received my bill that was about $120 higher than normal. I renewed to a new rate in December but that was apparently only for new customers, and I was never notified. In one of the coldest months of the year, I got charged 11.49 cents instead of the 7.48 cents I signed up for. Even Eversource has a rate that is around 9 cents. The customer service agent tried to sell me into a 3 year contract as a help, which has a cancellation fee and is only .08 cents cheaper than Eversource. What a joke of a company. |
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—
Chris
from
Stamford, CT
on
January 29th, 2018
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