Reviews Overview
The best review categories for Connecticut Light & Power are their plans and pricing, rated at 3.2 out of 5, and their billing & account management system, rated at 3.2 of 5.
The best review categories for Connecticut Light & Power are their plans and pricing, rated at 3.2 out of 5, and their billing & account management system, rated at 3.2 of 5.
Recent Good Review from Brice Johnson
Connecticut Light and Power
| Great services. Late fee was not bad. We never had to call someone to get our power back on because we never used it | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Brice Johnson
from
Norwich
on
January 5th, 2017
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
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| Account Management | |
| Likely to recommend |
Connecticut Light and Power
| Great services. Late fee was not bad. We never had to call someone to get our power back on because we never used it | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Brice Johnson
from
Norwich
on
January 5th, 2017
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
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| Likely to recommend |
My thoughts
| I have been a customer of CL&P for many years. I have heard of others who use different suppliers as they have a lower rate to start off with then the rate jumps up rally high after the trail period is over and they are locked into it as they signed into a intact end deal. I figure the company had ne in business so long and the rates are reasonable so why switch. | |||
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| Likely to recommend |
—
Rick
from
East Hartford
on
December 18th, 2016
Most Recent 3 Star Reviews
1 Customer Reviews Written Overall
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| Likely to recommend |
Kyle's Review of CL&P
| CL&P has had to face a lot of challenges as a light and power company over the last several years due to a myriad of rain and snow storms and although they have not been perfect, they have risen to the challenge. My guess is that few other companies could handle the situations that they have had to handle any better than they have and despite the unsatisfied customers, they have done their job. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kyle Liang
from
Norwich
on
December 25th, 2016
Most Recent 2 Star Reviews
2 Customer Reviews Written Overall
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| Customer Service | |
| Account Management | |
| Likely to recommend |
Blackout
| Had a blackout. They came and fixed it | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Ian Kruszewski
from
Niantic
on
December 21st, 2016
Higher and higher
| As the cost of living goes up, electricity included, I do not see my paycheck get larger.Major companies such as CL&P are slowly wiping out the middle class. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sean A
from
Thomaston
on
December 18th, 2016
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
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| Account Management | |
| Likely to recommend |
Recent outage
| We've been through these outages before. Why isn't there a better plan in place. With Covid-19 people are relying on service. The CEO should be fired. Bottom line he wasn't prepared. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Dino Battochio
from
Brookfield, CT
on
August 5th, 2020
