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About Constellation

Constellation Logo

PURA#: 06-07-11

Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leading competitive suppliers of electricity and natural gas, as well as Baltimore Gas & Electric, their regulated utility in central Maryland.

In 2012 Constellation was purchased by Exelon, which has business activities in 47 different states. Exelon is the largest competitive power generator in the United States and is the second largest electricity and natural gas supplier in America.



CT Energy Ratings Score:


( 3.4 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Constellation Customer Engagement

434   Reviews

434   Replies

Response Rate:
100.00 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Constellation




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434 Reviews and 434 Replies for Constellation


Excellent Customer Service
(5 / 5)

  I received excellent customer during my switch to Constellation. Your representive Iranda made the transition fast and easy. She was helpful, courteous and answered all my question and concerns.

Excellent Customer Service
October 3rd, 2018

Thank you so much for the great review. We work very hard to offer our customers the best experience, so were happy to see that reflected in yours. We will make sure to let your customer service rep know that they did a good job.

Constellation Responds October 8th, 2018
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Great choice for cost and the community service they encourage.
(5 / 5)

  Easy process.

BJ
October 1st, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds October 8th, 2018
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Couldn't be happier
(5 / 5)

  Not much to say. My previous provider, Bounce, had totally abandoned any efforts at being competitive price-wise, so I shopped. Constellation offered some great plans so i switched. I liked the ease of the changeover, and the prices so well that I switched my business account the next month.

Rhizoo
September 24th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Absolutely Outstanding!
(5 / 5)

  My precious natural gas provider did not offer me a competitive plan at the end of my two year contract. I was their customer for many years and had always been on an automatic plan so I was quite surprised. Rather than just accept their high rate I did some price shopping. Constellation was offering a GREAT rate so I gave them a call. Their customer service was outstanding and Dwight Ching was quick and easy. Since switching to Constellation I have set up automatic payments with them, which was also quick and easy to do on their website. I would HIGHLY recommend Constellation.

F Patterson
September 24th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Not the usual electricity company
(5 / 5)

  I just sign up with constellation @a month ago after my first bill which I paid. Unfortunately I was laid off and my next bill was approaching fast. I contacted customer service explain my situation and I have gain recent employment but need extension just until my first payday which would be almost 20 days from my original due date. The fact that they took the time understood my situation and no Hassel or jumping hoops just no problem and no disconnection. And to top that just pay what's due no late charges no fee for request or this is a onetime deal! I highly recommended this company. Thanks Constellation Energy

Excellent
September 21st, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Satisfied Customer
(5 / 5)

  Happy with Price and Service

Calhoun Customer
September 21st, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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NICE
(5 / 5)

  I had previously subscribed with Reliance and they stole my money. They lied to me in my contract. However, I came to Constellation energy and the cancellation fee was $50 only and their prices much cheaper, customer service much better. I am glad that I made the change.

Pissed off at Reliance
September 19th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Great customer service
(5 / 5)

  It was quick and easy to set up new service. The representative was knowledgeable and friendly.

Tiffany
September 15th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 17th, 2018
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Awesome Pricing and Service
(5 / 5)

  So far I have totally enjoyed my experience, the initial set up was a breeze and effortless, their fee structure is the best around and I am actually looking forward to winter now.

Comfy in Conley
September 13th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 17th, 2018
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Great Experience with Constellation
(5 / 5)

  I had been with my previous electric company for many years - their prices continued to climb so I finally decided to switch - per your website I chose Constellation. The entire process was painless - I did everything online. The one time I had to call their customer service they helped me immediately and were very nice.

Debsween
September 13th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 17th, 2018
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service at 6605
(5 / 5)

  great

wanda correa
September 12th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 17th, 2018
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From online searching, and thru the first two months with Constellation
(5 / 5)

  No glitches, billing was as explained.

Linda
September 3rd, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Electricity choice, it worked for me!
(5 / 5)

  Compared Constellation with other providers via TexasElectricityRatings.com. Ended up going with Constellation. We have had them now for two months and looks like the service is a good fit for us. Thank you TexasElectricityRatings.com!

John W
August 23rd, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Constellation
(5 / 5)

  Great experience from start to finish

Andrew
July 23rd, 2018

You made our day! Were always happy to hear about positive experiences from our customers.

Constellation Responds September 17th, 2018
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Constellation is the best gas company
(5 / 5)

  Great experience great prices can't beat that

Cw Caldwell
July 17th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 17th, 2018
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Great
(5 / 5)

  Outstanding

Wow
July 1st, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 17th, 2018
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Great experience
(5 / 5)

  Called to make sure rate and paperwork were done correctly. Rep was nice and knowledgeable. Everything check out and my bill is not exorbitant.

Good rates and nice service
June 5th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Renew what to do
(5 / 5)

  We have had excellence service with star yes, no complaints but we just got a letter saying its time to renew. The new plan jumps up 3/kwh.... wondering what to do

Jesse
May 30th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 12th, 2018
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A great company
(5 / 5)

  I will probably stay with this company forever. The customer service is quick and efficient....and they really care if you have a question or a problem

Mary McWhorter
May 30th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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good electric provider
(5 / 5)

  they have wonderful cutomer service and good at payment arrangements and my rate never goes up when i sign the 1 year contract with them

naomi
May 30th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Updated: 10-16-2018
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