Direct Energy -- Profile Analysis

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Direct Energy is one of the largest providers of energy and energy-related services in North America. With customers in all 50 states, 10 Canadian provinces, and Washington, D.C. Direct Energy has also shown to be a progressive company, developing new plans, products and technology that deliver consumer insights and resources to help them save money. The Nest Learning Thermostat, Plenti and their personalized Online Account Manager are all tools that Direct Energy puts in the hands of their customers to use less energy. They're also very progressive, with active social communities on Facebook, Twitter and Pinterest that help them stay in contact with their customers.

All Direct Energy Plans  

Plan Name
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
6 Month Fixed Rate
6 month
Fixed Rate
9.99¢ / kwh
32.1% under market rate
Compared to the current Eversource (formerly CL&P) rate of 14.7100¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
12.49¢ / kwh
15.1% under market rate
Compared to the current Eversource (formerly CL&P) rate of 14.7100¢ / kwh
$0.00 monthly recurring charge

Direct Energy Plan Summary

Total Plans


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Customer Reviews of Direct Energy

Reviews Overall

4th place
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Most Recent Direct Energy Reviews  

Experience with Direct Energy
When we were looking to change our utility supplier, we were given the name of Direct Energy by our neighbor. We found it very easy to order Direct Energy. Our Experience with Direct Energy from Doylestown OH

Big savings
Easy to switch Justin from Higganum CT

I finally got my new electric bill.
I couldn't respond to your request because you asked way before I got my new bill. With my old electric server my bill was over $500. Now this month my bill was $355, a big change. It should be even lower, but with Bidenomics and everything going up anyways, I don't know if I can cut my usage or if it's this incredible inflation. Time will tell. Doug from Mifflintown PA

4-5 Star Reviews: 299 (47%)

Big savings

Easy to switch

Justin from Haddam, Connecticut
April 11th, 2024

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 32 (5%)