The best review categories for Think Energy are , with an average of 0.0 stars, and , with an average of 0.0 stars.

Most Recent 1 Star Reviews

3 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Worst Ever
Worst ever!!!!!! I have been with them for 2 years never had a payment arrangement or extension and I called to ask for an extension due to the hurricane and they told me that i don't qualify for an extension at this time. Avoid at all cost!!!!!!!!!!!!!!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Brock Wells from Houston, TX on August 31st, 2017
Lying to see my current bill
A Think Energy rep arrived at my doorstep today claiming that I recently switched to their company and that he needed to see my bill in order to verify. I asked the name of his company and went to check if that's what it said on my bill. Clean Choice Energy is my current company and we're very happy with them. I went back to the rep at my door and he said that the name changed and he needed to verify. He was going to take my bill out of my hands without me handing it to him! I said no thank you and that we were fine. But why were they lying when Think and Clean Choice are indeed 2 different companies?!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

K Rodroquez from Elgin, IL on August 10th, 2017
Customer service is a diaster
2/9/17 paid bill by phone. Got a disconnect 2 weeks later. Called and paid again. Got confirmation. Gave them checking info again. Got confirmation. Got another letter and another bill. paid once again. 3 times. Got another bill and disconnect notice. Called my bank. No problem on their end and plenty of money in account. I was on phone for over 2 hrs. No one would except debit or c/c to pay bill for 4th time. I gave the correct info all 3 times and they did not type correct info 3 different times. Unexceptable. I was forced to drive 35 minutes to an Ace Express to take cash. They knew it wasn't due to insufficient funds. I was rude, they were rude and no help from supervisors. No tolerance and them knowing it was not MY fault it was clearly the people taking info . I will not do business with such morons . I want out of my contract due to the fact I hate Think Energy. Impossible to work with. Totally corrupt and fraudulent and just plan stupid.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Kathy Russell from Emory, TX on March 31st, 2017



Electric Plans & Rates


All Plans
Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
24 Month Fixed Rate
24 month
Fixed Rate
10.99¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
14.59¢ / kwh
$0.00 monthly recurring charge
13 Month Fixed Rate
13 month
Fixed Rate
11.39¢ / kwh
$0.00 monthly recurring charge
11 Month Fixed Rate
11 month
Fixed Rate
11.49¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
11.59¢ / kwh
$0.00 monthly recurring charge
  • Rates are for new customers only
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    11.29¢ / kwh
    $0.00 monthly recurring charge
  • NEW CUSTOMERS ONLY!
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    11.89¢ / kwh
    $0.00 monthly recurring charge
    36 Month Fixed Rate
    36 month
    Fixed Rate
    10.49¢ / kwh
    $0.00 monthly recurring charge
    36 Month Fixed Rate
    36 month
    Fixed Rate
    10.69¢ / kwh
    $0.00 monthly recurring charge
  • Rates are for new customers only
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    10.99¢ / kwh
    $0.00 monthly recurring charge
  • Rates are for new customers only
  • 18 Month Fixed Rate
    18 month
    Fixed Rate
    11.49¢ / kwh
    $0.00 monthly recurring charge
  • NEW CUSTOMERS ONLY!
  • 14 Month Fixed Rate
    14 month
    Fixed Rate
    11.29¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.19¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    14.19¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.29¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    14.09¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    14.49¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    11.49¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    11.69¢ / kwh
    $0.00 monthly recurring charge