Reviews for Major Energy

The best review categories for Major Energy are their customer service, with an average of 2.3 stars, and the order experience, with an average of 2.0 stars.

Most Recent 2 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Amanda
I am canceling my service. My electric bill has never been this high ever.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Amanda from Hamden, CT on January 22nd, 2025



Most Recent 1 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Worst experience ever
Absolutely horrible. Overseas agents sucked. I asked to speak to a supervisor and was told I was being unprofessional! Could not wait to cancel application and move on to another supplier.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

M. Davis from New Haven, CT on March 9th, 2025
False advertisement
The company lures you in for a 8 cents KWH price and promised the same 8 cents KWH. However, does not and charges 18 cents KWH. I called a handful of times to address this dispute. Customer services claims Eversource has not adjusted the contract and continue to pay the Eversource bill of $322 a month and the company will reimburse the difference with a prepaid credit card. After four months later I am still paying the 18 cents KWH, no prepaid credit card and No action has been done from this company.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Lala from Niantic, CT on April 3rd, 2024