The best review categories for Town Square Energy are their customer service, with an average of 3.5 stars, and their plans and pricing, with an average of 3.0 stars.
Recent Good Review from Izzi
So Easy to Work With Town Square
| I had a live chat with Desirae Pereda. I wanted to switch plans to get a lower rate. She handled the entire transaction! All I had to do was provide some information, and now I'm paying less. Thank you so much. | |||
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| Likely to recommend |
—
Izzi
from
Southbury, CT
on
February 5th, 2024
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
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| Likely to recommend |
So Easy to Work With Town Square
| I had a live chat with Desirae Pereda. I wanted to switch plans to get a lower rate. She handled the entire transaction! All I had to do was provide some information, and now I'm paying less. Thank you so much. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Izzi
from
Southbury, CT
on
February 5th, 2024
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
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Buyer Beware!!
| I used Town Square Energy for several years. During the ridiculous rate increase and fees by the State of Connecticut's PURA , TSE took full advantage, and without notice, increased the supply rate by four times the original agreed upon rate. When I called to enroll in their then current promotional rate which was much lower, they denied us. I tried to cancel and they said it would take two billing cycles which is a flat out lie. I called ES and they explained how easy it was to switch out of TSE which took immediate effect. Stay away from this company - I find their price gouging to be an unfair business practice! | |||
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| Likely to recommend |
—
Bread From Heaven
from
Waterbury, CT
on
September 20th, 2024
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New CT Solar Energy Bill Speeds Up Permitting But Adds Caps
Eversource and UI Rates to Fall July 1, But New Rate Case Just Filed
Shopping CTEnergyratings Saves You More
PURA OKs UI $68M Revenue; Customers May See Rate Hike
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Shop Cheap Plans Now to Beat Jan. 1 Rate Hikes!
Lock in Best Electricity Savings Now Before Winter
CT Energy Ratings Resources:
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United Illuminating FAQ
Understanding Your United Illuminating Bill
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Types of Energy Contracts
CT Energy Provider Switching Rules
How We Score Providers
High Bill? Here's what you can do
Why Use CT Energy Ratings
How to Switch Connecticut Electricity Companies
Connecticut Energy Choice
Connecticut Electricity Cancelation Charges
10 Quick Energy Saving Tips
Eversource Energy FAQ
Connecticut Energy Deregulation History