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Town Square Energy provides energy options to the residential and small commercial utility customers in 8 states and more than 30 utility markets. Their stated goal is to "provide electric rates as an alternative to our customer's utility and also utilize value-adding options, content, and communications to further educate our markets on the benefit of energy choice".

Their home office is located in Chandler, AZ.

Town Square Energy services Connecticut, Pennsylvania, New Jersey, Massachusetts, Rhode Island, Maryland, and Ohio.


Our Grading of Town Square Energy

Rating Overall

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Town Square Energy Plan Summary

Town Square Energy does not currently have any plans available on CT Energy Ratings.

We recommend plans from Constellation and Public Power instead.

View Town Square Energy Plans

Customer Reviews of Town Square Energy

Reviews Overall

16th place
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Most Recent Town Square Energy Reviews  


An outstanding customer service representative
Today I spoke with Miriam, who assisted me in signing up for Town Square Energy. She was professional, patient, answered all my questions, helped me to understand what to expect as I signed up and had a positive, friendly attitude throughout our conversation. Harry from Middletown CT

Town square energy
its quick and easy sign up no surprises or any fees for canceling very good company jon leoni from 28390

Awesome 3rd Party Supplier
Enrollment is easy. They don't jack up your price at the end of your term. Zero fees. Enrollment was free. I can also switch to another rate they offer at anytime. K Meyers. from Hartford CT


4-5 Star Reviews: 4 (24%)



An outstanding customer service representative

Today I spoke with Miriam, who assisted me in signing up for Town Square Energy. She was professional, patient, answered all my questions, helped me to understand what to expect as I signed up and had a positive, friendly attitude throughout our conversation.

Harry from Connecticut
June 19th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
No 3-4 star reviews have been posted or approved yet

2-3 Star Reviews: 1 (6%)



A bad company misleads consumers

Town Square policy misleads customers with its option to choose their supplier. Up until last year, there was a 2-week window for changing to a supplier with a more competitive rate. Now I ve been told that any change of supplier must be put in place within 2-3 billing cycles of the existing contract. The catch is that most suppliers require a commitment of a 4-6 months contract and any request to switch sooner involves a $50 cancellation fee. Town Square has out its customers over a barrel with the result that they never know of a good time to switch. I have ended up sticking with the Town Square energy supply rate; no surprise that this Town Square standard rate is the highest out there. Town Square should do better than this for its customers.

Ran Eytan from Connecticut
February 2nd, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 13 (76%)



Amazon Gift Card Scam

I got a StopYourShock.com coupon from ValPack for a $50 Amazon Gift Card. I selected the cheapest introductory rate with Town Square Energy and the website accepted the code and processed my enrollment with Town Square Energy. I received an acceptance email without mention of the Gift Card. I then emailed Town Square Energy and they said the plan I had selected did not qualify. This was not mentioned in the coupon ad and there was plenty of room to add it. Instead, the coupon referred customers to their website to see the full details and terms of service. Total scam and it has been going on for years. You can see older complaints.

karma from Connecticut
April 16th, 2021

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Town Square Energy News  


No applicable blogs have been written


Town Square Energy FAQs  


Where can I order Town Square Energy electricity?


Town Square Energy does not have any electricity plans

Where can I order Town Square Energy natural gas?


Town Square Energy does not have any natural gas plans

What do customers think about Town Square Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Town Square Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All Town Square Energy Plans  


Plan Name
Company
/
Rating
Length
Price
VS. Eversource (formerly CL&P)
24 Month Fixed Rate
24 month
Fixed Rate
10.59¢ / kwh
12 Month Fixed Rate
12 month
Fixed Rate
10.59¢ / kwh
  • NEW CUSTOMERS ONLY!
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    10.69¢ / kwh
  • Rates are for new customers only
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    11.79¢ / kwh
    11 Month Fixed Rate
    11 month
    Fixed Rate
    10.39¢ / kwh
    13 Month Fixed Rate
    13 month
    Fixed Rate
    10.19¢ / kwh
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.89¢ / kwh
    36 Month Fixed Rate
    36 month
    Fixed Rate
    9.99¢ / kwh
    36 Month Fixed Rate
    36 month
    Fixed Rate
    10.29¢ / kwh
  • Rates are for new customers only
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    10.39¢ / kwh
  • Rates are for new customers only
  • 18 Month Fixed Rate
    18 month
    Fixed Rate
    10.89¢ / kwh
  • NEW CUSTOMERS ONLY!
  • 14 Month Fixed Rate
    14 month
    Fixed Rate
    10.09¢ / kwh
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.39¢ / kwh
    24 Month Fixed Rate
    24 month
    Fixed Rate
    11.59¢ / kwh
    12 Month Fixed Rate
    12 month
    Fixed Rate
    11.59¢ / kwh
    24 Month Fixed Rate
    24 month
    Fixed Rate
    11.49¢ / kwh
    24 Month Fixed Rate
    24 month
    Fixed Rate
    11.69¢ / kwh
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.49¢ / kwh
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.69¢ / kwh