Town Square Energy Resources
Town Square Energy provides energy options to the residential and small commercial utility customers in 8 states and more than 30 utility markets. Their stated goal is to "provide electric rates as an alternative to our customer's utility and also utilize value-adding options, content, and communications to further educate our markets on the benefit of energy choice".
Their home office is located in Chandler, AZ.
Town Square Energy services Connecticut, Pennsylvania, New Jersey, Massachusetts, Rhode Island, Maryland, and Ohio.
Our Rating of Town Square Energy
All Town Square Energy Plans
Customer Reviews of Town Square Energy
Most Recent Town Square Energy Reviews
Pleasant — Jerry from Rome GA
Just found out about the low rates at Town Square, called & spoke with Debbie Gayle. She was very friendly, professional, & knowledgeable. She helped me with the step by step process singing up and explained everything. I also appreciate the tips on saving on future electric bills. Thank You — Melissa from Danbury CT
Today I spoke with Miriam, who assisted me in signing up for Town Square Energy. She was professional, patient, answered all my questions, helped me to understand what to expect as I signed up and had a positive, friendly attitude throughout our conversation. — Harry from Middletown CT
4-5 Star Reviews: 6 (29%)
Just found out about the low rates at Town Square, called & spoke with Debbie Gayle. She was very friendly, professional, & knowledgeable. She helped me with the step by step process singing up and explained everything. I also appreciate the tips on saving on future electric bills. Thank You
2-3 Star Reviews: 1 (5%)
Town Square policy misleads customers with its option to choose their supplier. Up until last year, there was a 2-week window for changing to a supplier with a more competitive rate. Now I ve been told that any change of supplier must be put in place within 2-3 billing cycles of the existing contract. The catch is that most suppliers require a commitment of a 4-6 months contract and any request to switch sooner involves a $50 cancellation fee. Town Square has out its customers over a barrel with the result that they never know of a good time to switch. I have ended up sticking with the Town Square energy supply rate; no surprise that this Town Square standard rate is the highest out there. Town Square should do better than this for its customers.
1-2 Star Reviews: 15 (71%)
I got a StopYourShock.com coupon from ValPack for a $50 Amazon Gift Card. I selected the cheapest introductory rate with Town Square Energy and the website accepted the code and processed my enrollment with Town Square Energy. I received an acceptance email without mention of the Gift Card. I then emailed Town Square Energy and they said the plan I had selected did not qualify. This was not mentioned in the coupon ad and there was plenty of room to add it. Instead, the coupon referred customers to their website to see the full details and terms of service. Total scam and it has been going on for years. You can see older complaints.
Town Square Energy News
Town Square Energy FAQs
Where can I order Town Square Energy electricity?
- Town Square Energy does not have any electricity plans
Where can I order Town Square Energy natural gas?
- Town Square Energy does not have any natural gas plans
What do customers think about Town Square Energy?
- That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Town Square Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
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