
Town Square Energy Resources
Town Square Energy provides energy options to the residential and small commercial utility customers in 8 states and more than 30 utility markets. Their stated goal is to "provide electric rates as an alternative to our customer's utility and also utilize value-adding options, content, and communications to further educate our markets on the benefit of energy choice".
Their home office is located in Chandler, AZ.
Town Square Energy services Connecticut, Pennsylvania, New Jersey, Massachusetts, Rhode Island, Maryland, and Ohio.
All Town Square Energy Plans
Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Think Basic 5
Info
5 month
Fixed Rate
Fixed Rate
9.31¢ / kwh
16.8%
under market rate
Compared to the current Eversource (formerly CL&P) rate of 11.1900¢ / kwh
$0.00
monthly recurring charge
6 month
Fixed Rate
Fixed Rate
10.09¢ / kwh
9.8%
under market rate
Compared to the current Eversource (formerly CL&P) rate of 11.1900¢ / kwh
$0.00
monthly recurring charge
Town Square Energy Plan Summary
We recommend plans from Think Energy and Constellation instead.
Most Recent Town Square Energy Reviews
So Easy to Work With Town Square
I had a live chat with Desirae Pereda. I wanted to switch plans to get a lower rate. She handled the entire transaction! All I had to do was provide some information, and now I'm paying less. Thank you so much. — Izzi from Southbury CT
Fabulous Rates & Service
There customer service is wonderful. I signed on a few months ago and they lowered their rates and when I called to see if I could get the lower rate, they changed it no questions. Such better rates than National Grid... Currently sitting at $12.27/kwh compared to National Grids $33/kwh - HUGE SAVINGS. And yes, it works as I have had a couple bills come in and it reflects the correct pricing. THANK YOU for saving us money. — Lynsy from Bridgewater MA
World changing experience!!! Due to Customer service representative Anisia Garcia
I returned after years of not being with the company because of unxexpected 2022 life changes. Prior to speaking to Anisia Garcia I spoke with other representatives who put me on hold for like an hour who were rude and condescending to the point where I requested to speak to a Supervisor and they wouldn't comply even as I continued to insist on speaking to a different person.
The representative finally transferred me and I was already stressed, annoyed and inconvenienced for the time spent to rectify this issue. I was then greeted by Ms. Anisia Garcia to whom I asked respectfully if she was a Supervisor and she advised
me she was not but I explained my situation and she completely revamped my experience. Not only was she kind, professional and respectful she was unbelievably empathetic to my situation and that I why I decided to accept her guidance and expertise. She evaluated my position created and recommended solutions to benefit my family which allowed me to breathe when I was having such a difficult time with everyone else.
So I just want to thank MS.Anisia Garcia and would recommend that she get a raise increase or promotion to Trainer or Supervisor so that her abilities can be utilized to train and mold others in your company so people in the future can be able to breathe when they have no one else who understands their situation or position.
Thank you for you time
Danny — D from Bristol CT
4-5 Star Reviews: 9 (27%)
So Easy to Work With Town Square
I had a live chat with Desirae Pereda. I wanted to switch plans to get a lower rate. She handled the entire transaction! All I had to do was provide some information, and now I'm paying less. Thank you so much.
3-4 Star Reviews: 2 (6%)
Beware your renewal!
I'm with others who have mentioned that if you miss your renewal - and they send ONE piece of snail mail about that (if you even get it - I didn't) - Town Square can (and WILL) charge to any rate they want. You'll then call frantically, only to find out it will take ~2 billing cycles to get you on a new plan with a reasonable rate. Town Square charged me 70% over National Grid's rates when this happened to me, costing me hundreds of dollars. There should be a cap on what they can charge, but they have carte blanche and there's nothing you can do about it. So make sure you know your renewal date, and mark your calendar ~3 full months in advance of it to choose a new plan/rate. If not for this egregious price gouging, I'd give them a great review. But my renewal experience was so awful I'd never recommend Town Square to anyone as a new customer.
2-3 Star Reviews: 2 (6%)
A bad company misleads consumers
Town Square policy misleads customers with its option to choose their supplier. Up until last year, there was a 2-week window for changing to a supplier with a more competitive rate. Now I ve been told that any change of supplier must be put in place within 2-3 billing cycles of the existing contract. The catch is that most suppliers require a commitment of a 4-6 months contract and any request to switch sooner involves a $50 cancellation fee. Town Square has out its customers over a barrel with the result that they never know of a good time to switch. I have ended up sticking with the Town Square energy supply rate; no surprise that this Town Square standard rate is the highest out there. Town Square should do better than this for its customers.
1-2 Star Reviews: 22 (67%)
Buyer Beware!!
I used Town Square Energy for several years. During the ridiculous rate increase and fees by the State of Connecticut's PURA , TSE took full advantage, and without notice, increased the supply rate by four times the original agreed upon rate. When I called to enroll in their then current promotional rate which was much lower, they denied us. I tried to cancel and they said it would take two billing cycles which is a flat out lie. I called ES and they explained how easy it was to switch out of TSE which took immediate effect. Stay away from this company - I find their price gouging to be an unfair business practice!
Town Square Energy News
No applicable blogs have been written
5 Month Fixed Rate
Think Basic 5
Compared to the current Eversource (formerly CL&P) rate of 11.1900¢ / kwh
9.31¢
per kwh
$0.00
MRC
The 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add
to each of your bills in addition to the electric usage charges.

6 Month Fixed Rate
6 Month Home Power Plan
Compared to the current Eversource (formerly CL&P) rate of 11.1900¢ / kwh
10.09¢
per kwh
$0.00
MRC
The 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add
to each of your bills in addition to the electric usage charges.

12 Month Fixed Rate
Secure Choice 12
11.99¢
per kwh
$0.00
MRC
The 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add
to each of your bills in addition to the electric usage charges.

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Shop Rates That Squash CT Utility Rates
CT Utilities and Lawmakers Face 3 Big Electric Rate Problems
Eversource to Raise Standard Service Rates 7.2% in January
Eversource Tells Customers to Shop 3rd Party Suppliers
UI Requests 9% Rate Hike on Customer Bills
CT Consumers Still Seeking Relief from Crazy Electric Bills
CT Energy Customers Rise Against Higher Eversource UI Bill Charges
CT Energy Ratings Resources:
Your Consumer Rights
United Illuminating FAQ
Understanding Your United Illuminating Bill
How to understand Your Eversource Bill
Types of Energy Contracts
CT Energy Provider Switching Rules
How We Score Providers
High Bill? Here's what you can do
Why Use CT Energy Ratings
How to Switch Connecticut Electricity Companies
Connecticut Energy Choice
Connecticut Electricity Cancelation Charges
10 Quick Energy Saving Tips
Eversource Energy FAQ
Connecticut Energy Deregulation History
United Illuminating FAQ
Understanding Your United Illuminating Bill
How to understand Your Eversource Bill
Types of Energy Contracts
CT Energy Provider Switching Rules
How We Score Providers
High Bill? Here's what you can do
Why Use CT Energy Ratings
How to Switch Connecticut Electricity Companies
Connecticut Energy Choice
Connecticut Electricity Cancelation Charges
10 Quick Energy Saving Tips
Eversource Energy FAQ
Connecticut Energy Deregulation History