Reviews Overview
The best review categories for Spark Energy are their plans and pricing, rated at 3.3 out of 5, and the order experience, rated at 3.3 of 5.
The best review categories for Spark Energy are their plans and pricing, rated at 3.3 out of 5, and the order experience, rated at 3.3 of 5.
Recent Good Review from Sharon Gazdzicki
Electric supplier
| I went on line to find another delivery company for my electricity. Sparks was the cheapest so I enrolled for 6 months. Its ridiculous that my electrical use is cheaper than my delivery charge | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sharon Gazdzicki
from
Manchester, CT
on
December 15th, 2017
We are happy to hear that you found our rates to be the lowest. We appreciate your feedback and look forward to servicing your electric needs.
— Spark Energy
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Easy to lower mmy rate
| Switching to a lower rate was easy. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Switching To A Lower Rate Is Easy
from
Farmington, CT
on
December 12th, 2017
Thank you for your feedback. We are happy to hear that your switch was easy and hope that our low rates will keep you as a satisfied customer for years to come.
— Spark Energy
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Electric supplier
| I went on line to find another delivery company for my electricity. Sparks was the cheapest so I enrolled for 6 months. Its ridiculous that my electrical use is cheaper than my delivery charge | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sharon Gazdzicki
from
Manchester, CT
on
December 15th, 2017
We are happy to hear that you found our rates to be the lowest. We appreciate your feedback and look forward to servicing your electric needs.
— Spark Energy
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
They did not inform me they were doubling the costs of the electric
|
Once I discovered they were doubling the costs, i call them and they refused to lower it so I found another company that was reasonable and signed up with them. When Spark found out that wanted to negotiate with me, I sand, "no". you had your chance your customer service dept. wanted to see who would blink first. I didn't care, that is not customer service, just like North American Power. We don't blink. |
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| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Customer Disservice
from
Westport, CT
on
May 7th, 2018
We apologize for your experience and that we weren't able to resolve your concerns on the first call. If you'd like to discuss your experience further so we can review your account and ways to improve, please email our Office of the President at oopcx@sparkenergy.com.
— Spark Energy
