Reviews Overview
The best review categories for Mega Energy are their customer service, rated at 1.7 out of 5, and their plans and pricing, rated at 1.0 of 5.
The best review categories for Mega Energy are their customer service, rated at 1.7 out of 5, and their plans and pricing, rated at 1.0 of 5.
Most Recent 1 Star Reviews
3 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Total SCAM
|
First of all, I don't know how did I get with them. I read some reviews that "they switch people based on a cold phone call". I don't have any supportive documents for me choosing them. Second, they supposed to have "fixed rates for 12 months" (at least that's what I have on my electric company page as a note). However my rates changed a few month ago from 9 cents to 11. Without any notification... And lastly... I decided to wait for their contract to expire mid August (to avoid $50 SCAM fee). And you know what? They silently moved "end of a contract" to mid of October. Again, with NO NOTIFICATIONS. PS. They are not BBB accredited, but I think they have a rating of "F". Avoid them... SCAM!!! SCAM!!! SCAM!!! |
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| Plans & Pricing | |
| Order Experience | |
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| Account Management | |
| Likely to recommend |
—
Mike @ CT
from
Branford, CT
on
August 16th, 2020
Total SCAM
| Not sure how I got there... Was unable to find any "official confirmations". Rates are 2-3 cents more over other suppliers in our area. Plus "cancellation fee" and "automatic extension" (with cancellation fee). Again, SCAM... | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mike @ CT
from
Branford, CT
on
August 4th, 2020
Terrible, it will cost you money and time in the long run.
| Terrible, they are supposed to notify you when your term expires, they didn't and they are charging me a $50 cancellation fee well after my term expired. Can't fight it because no one there answers the phone! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Unhappy Customer
from
Seymour, CT
on
November 25th, 2019
