Constellation is the US's largest producer of carbon-free energy and a leader of retail supply of power, natural gas and home services for residences across the nation. Headquartered in Baltimore, their generation fleet produces enough energy to power 15 million homes and is helping to accelerate the nation's shift to clean energy with more than 32,400 megawatts of capacity and annual output that is 90 percent carbon-free. Constellation serves approximately 2 million residential, public sector and business customers, including three-fourths of the Fortune 100.
“ This has been a positive experience. ”
“ Order was easy. Account transfer no problem. First bill was higher than EFL facts said it was going to be. The distribution charge from the electric distributor was about $10 higher than what EFL said. Called Constellation and asked why, they said distribution charges had gone. They went up the first month after I switched. False advertising by Constellation. ”
“ I have been pleased with the telling me how much electricity I am using and my bill ”
“ eversource did not facilitate the transfer well. constellaion customer service worked to resolve this. ”
“ Had some billing issues early on, but not exactly providers fault. All in all everything was great, however as always good things don't last. Provider probably won't make my current plan available on renewal as it was more likely promotional to attract business, so will have to look for affordable options elsewhere to keep costs in check ”
“ There should be an online method to renew policy... Either I was not patient or the rep talked slowly, either way when I'm at work taking the time out for all the repeated question was a bit weary. When someone satisfied with the services, the option to renew is given. ”
“ No Complaints as of yet. ”
“ Was cheapest service I had in the past years...did not have any problems. ”
“ Good customer service ”
“ so far so good ”
“ I was able to sign up and get the best rate with Constellation and the date I wanted. ”
“ The swap over to Constellation was easy and on time. I wish they had more online tools to monitor energy usage real time or at least close. ”
“ Been with Constellation over a month. Service and billing just starting. Pleased with speed of transfer from previous supplier. ”
“ Having just moved to Waco,TX from Pennsylvania, we had nothing to use a a baseline to compare electricity providers. We picked Constellation based solely on reviews. After 7 weeks, so far so good. A better assessment and review will need t owait until we've been here a full year. ”
“
So far I am very pleased.
I like the weekly usage info. ”
“ So far so good. I did like Green Mountains weekly breakdown a little bit more. But no complaints as long as my bill keeps going down. Thank you *They made me submit an answer for customer service. No contact as of yet with anyone from customer service ”
“ The process was easy, too soon to know if it was the best choice ”
“ I was on a rate plan until this July and was very happy. I did not enter another because I knew I would be buying a home and was worried about breaking a contract. Even though I have been going month to month my bill has been good. Unfortunately I am forced to shop for another company because the new rate plans are very high. I have not had any issues, I love that I can go online and pay, and my bills were decent. They no longer offer any rate plans that are priced decent. I did try to call customer service to see if I could get a lower rate as a loyal customer but no luck.....so I will shop and read reviews until I find another company ”
“ good company was with them for 3 yrs but rates are not comparable to others any more ”
“ Been with StarTex Power for a couple years and at the end of current contract period. While there are some other companies with slightly cheaper rates, I was drawn back to renew my contract by the excellent customer service, no hidden fees, and no gimmicks (like paying $5.95 to call Customer Service . . . *cough*- Reliant-*cough*). I'm willing to pay a little more for a company that exhibits integrity in dealing with their customers. ”
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