Constellation is the US's largest producer of carbon-free energy and a leader of retail supply of power, natural gas and home services for residences across the nation. Headquartered in Baltimore, their generation fleet produces enough energy to power 15 million homes and is helping to accelerate the nation's shift to clean energy with more than 32,400 megawatts of capacity and annual output that is 90 percent carbon-free. Constellation serves approximately 2 million residential, public sector and business customers, including three-fourths of the Fortune 100.
“ I shopped around till I found the best rate! ”
“ I've been a customer with Constellation for 4 years and have generally had a positive experience with them as my electricity provider in NY state. While I am cancelling my plan with them this is because they have discontinued their green/renewable energy plan for NY residents. Generally the fixed rates were very reasonable for the wind plan (8 - 10c/kWH) and I did not run into any billing or account issues and would recommend them to other NY residents who aren't looking for a green electricity supplier. ”
“ They had better rates in my area and I decided to try them. I like the easy to read bills and the consumption reports ”
“ The only experience, other than monthly billing and analysis I receive for the prior months activity was the actual placing of our order. ”
“ No billing yet. Only one account inquiry no problem. Customer assistance number hard to figure out, ”
“ I had no issues with billing which is usually the cause to hate them. I had an issue with signing up since I had my credit locked. I wish they would tell online you who they use to check your credit so people can unfreeze or unlock their credit before hand. Like all electric company's they get you in with a good rate then charge a lot more to renew, but all companies do that. All that being said it was a good experience with them and I wish I could stay with them but on to the next with a better rate. ”
“ Difficulty with Eversource but satisfied with Constellation ”
“ Over all, no issues. ”
“ I rated their Customer Service "middle" simply because I did not have occasion to contact them through the term of my contract. ”
“ I have what i thought was a good relationship with this company everyone ive ever dealt with was upfront honest and true to their word. My issue is i thought i did well when i signed up for a 3 year fixed rate price per kilowatt hour @ 9.99 now im reading and see it is 7.69ish? i no i have a contract but one would think to keep a customer and remain honest they could have at least contacted me to see if i am interested to extend my contract at this price for and extended 3 years. I realize i have a contract and it is what it is but my thinking if you wish to keep a customer and keep an honesty repot going any company would give it a thought to put their customers 1st. Also i wish to let anyone and everyone who sees this i only wrote this publicly as i couldnt find any other waty to contact on this page... its possible their is another way in front of my face so sorry if their is i mean no dissing to this company as i said they have all been very good dealing with me and i never found any big issues against them. Lastly they were a company who introduced themselves to me and left me alone to make a choice without calling or emailing me to the point that id want nothing to do wth them they left me to make a choice without feeling forced. ”
“ I really like this company. Never had a bill over $200 and run my A/C on 68 all the time. ”
“ Great company, no problems, however price jumps significantly 2nd year for returning customers, for new customers they get a much lower price point. Marketing strategy that does not reward or build loyalty. ”
“ I haven't had any issues with them ”
“ Nice ”
“ It was not clear how to get the account activated ”
“ Needed a reliable, cheaper energy rate. Switch was simple and hassle free !!! Recommended or anyone!! ”
“ Very easy to transfer and research ”
“
I was very happy with the transfer experience overall. I went from Reliant, which was billing me at almost $.18/kWh to a tiered rate system with Constellation. In the two months between March & April, when I have been on the new plan, I am already seeing electric bills that are half compared to last year at this time. My only complaint so far is that I setup automatic draft billing, and it did not work. At the time of this review I have not gone back to see if the error was on my part or Constellations.
I have Rated Customer Service a 3 only because I have not dealt with them yet. ”
“ Thank you. ”
“ Overall it was easy to sign up with Constellation. Their prices are reasonable and they connected quickly.The page comparing companies is confusing though. ”
| Example Bill |
|---|
