Constellation - Company Information




About Constellation

Constellation Logo

PURA#: 06-07-11

Constellation is the US's largest producer of carbon-free energy and a leader of retail supply of power, natural gas and home services for residences across the nation. Headquartered in Baltimore, their generation fleet produces enough energy to power 15 million homes and is helping to accelerate the nation's shift to clean energy with more than 32,400 megawatts of capacity and annual output that is 90 percent carbon-free. Constellation serves approximately 2 million residential, public sector and business customers, including three-fourths of the Fortune 100.



CT Energy Ratings Score:


( 3.4 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Constellation Customer Engagement

1226   Reviews

441   Replies

Response Rate:
35.97 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Constellation





1226 Reviews and 441 Replies for Constellation


Constellation Energy

(5 / 5)

  I appreciated the weekly usage updates that prepared me for the bill amount. The website could be a little more up to date with having a separate page for the account holders. I always had to search for the link to sign in. But it wasn't the worst thing in the world, and I would definitely continue with constellation if the price stays low.

Julia
May 11th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Awesome!!!Awesome!!!Awesome

(5 / 5)

  I can believe I waited ten years to change to Constellation Energy. Cheap prices on their plan and saved every month that I was with Constellation.

Wes
May 6th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Changing Gas Companies

(5 / 5)

  I contacted Constellation due to the excessive rates of the prior Gas Company. My service is just starting effective May 1st, so I do not have a lot of comments at this time.

Renee
May 5th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Jeanne's review

(5 / 5)

  Only had 2 billings and have not put on the air conditioners yet. So it is hard to tell if I will still save on my electricity rates.

Jeanne Self
April 28th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Good

(5 / 5)

  Good and easy

Good
April 12th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Great Power Company.

(5 / 5)

  No surprises. Everything transpired just as they presented it. Effortless transaction. No one expected fees or charges. Highly recommend Constellation.

Bruce
April 8th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Very pleased, so far

(5 / 5)

  Easy

Nelson
April 4th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Great company!

(5 / 5)

  Have used this company for the past 2 1/2 years with no problems. We just renewed for another 3 yrs at an even lower rate. Helps greatly with our all electric house.

John
March 27th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Great service!

(5 / 5)

  Everything was convenient, affordable, and easy to set up.

Great Service!
March 20th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Initial signup w/Constellation

(5 / 5)

  Using GeorgiaGasSavings is simple & convenient. I had all info I needed in one place to make the switch from our current provider once we realized they weren't trying to keep their existing customer happy. I've had nothing but positive experience w/Constellation in these first couple months.

Jessica
March 14th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Great service

(5 / 5)

  Easy to use website, great service, friendly customer service. Everything was easy.

Debbie
March 10th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Selecting new gas provider

(5 / 5)

  Thank you guys for making my switch to Constellation as simple process. I was able to compare providers and plans and with a few clicks, I knew who my new provider would be. I look forward to you being my new gas provider.

Susan Michaels
March 9th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

The first month

(5 / 5)

  For the first month ,using Constellation gas company, GREAT
Looking forward to the coming months and give my up date report.
Keep up the good works and you have my account for a long time.

Mr. Edmund J. Carey

Edmund J. Carey
March 5th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Gebeyehu

(5 / 5)

  Comparing to my previous gss bill this company is the best one

Gebeyehu
February 25th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Still Happy After Switching

(5 / 5)

  Marvelous experience and I'm saving money. Finally got the first bill to compare to the old marketer. Exact same charges except the Therm rate is no less which means I'm saving money by switching.

Jack
February 19th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Donna hawkins

(5 / 5)

  Very friendly to deal with.

Donna hawkins
February 19th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Lowest therm rate found

(5 / 5)

  Very easy to switch providers.
My bill has already dropped dramatically.
Thank you!

Taurus22
February 19th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Aeesome service

(5 / 5)

  Ot was easy to sign up, and bills have been low

New customer
February 15th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

My Report

(5 / 5)

  Customer service excellent in knowing the information I needed to make a wise decision. Patience answering all my question.

Linda Freels
February 14th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

I'm glad i left GNG

(5 / 5)

  this company is great compared to the indifference I received from GNG

I'm glad i left GNG
February 10th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions



Example Bill
loading...