Constellation - Company Information




About Constellation

Constellation Logo

PURA#: 06-07-11

Constellation is the US's largest producer of carbon-free energy and a leader of retail supply of power, natural gas and home services for residences across the nation. Headquartered in Baltimore, their generation fleet produces enough energy to power 15 million homes and is helping to accelerate the nation's shift to clean energy with more than 32,400 megawatts of capacity and annual output that is 90 percent carbon-free. Constellation serves approximately 2 million residential, public sector and business customers, including three-fourths of the Fortune 100.



CT Energy Ratings Score:


( 3.4 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Constellation Customer Engagement

1226   Reviews

441   Replies

Response Rate:
35.97 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Constellation





1226 Reviews and 441 Replies for Constellation


Satisfied customer

(4.8 / 5)

  Constellation communicates with their customers each month and gives them a comparison of the amounts of electricity used from month to month. They also give suggestions on how to cut power costs in your home. I have been more than satisfied with their service. They also began reminding me several months ago that my contract with them is about to expire and offered options to stay with them or find another provider.

Patricia Wheatley
December 9th, 2019

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Easy change

(4.8 / 5)

  It was very easy to switch electricity companies.

Constellation
December 9th, 2019

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Mrs

(4.8 / 5)

  I have not any problems

Virginia billue
November 19th, 2019

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Gas

(4.8 / 5)

  They signed me up and served my gas. That's what I wanted and that's what I got. Enough said.

Gas Burner
November 18th, 2019

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My experience

(4.8 / 5)

  Straight forward. I already had another account with them so I knew what I was getting.

Coolmeadow
November 10th, 2019

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A Smooth Transformation

(4.8 / 5)

  Like the title says, things went smoothly and I saved a bit on the costs.

Robert t Wuscher
November 6th, 2019

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VERY SATISFIED

(4.8 / 5)

  WOULD RECOMMEND BASED ON PRICES AT THE TIME.

BOB B
September 3rd, 2019

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Great company

(4.8 / 5)

  This company is amazing and excelentes prices

Analiz Muniz
August 20th, 2019

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Great Service!

(4.8 / 5)

  I like the plan and particularly the weekly usage notification!

john
August 18th, 2019

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Very Good

(4.8 / 5)

  Everything smooth and orderly

JL Moore
August 4th, 2019

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great rates and easy signup

(4.8 / 5)

  Coming from CA, I was excited to have a variety of providers to choose. Constellation, for me, provided the best rates for my use.

Anthony P
August 2nd, 2019

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Great Rates

(4.8 / 5)

  Great company except diring power outage could not find who to call! Im disabled and so is granddaughter and we cannot go too long without power! Finally fugured out had to call the transmission line company that supplies

BK
April 24th, 2019

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Gas Service

(4.8 / 5)

  It's been a long time since I had natural gas. I was looking for a gas service and this was a great experience. Found me the best price and contact situation for me. I am so pleased!

Pleased
April 16th, 2019

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Changing to Constellation

(4.8 / 5)

  In my review to select a new retail electric provider (due to an extremely large Reliant rate increase at term end) I used the site to review potential new providers. The site was very helpful in identifying new providers. Constellation was the best priced provider with the term I needed. Additionally, Constellation was extremely helpful in working with me to ensure a proper transition. All of their customer service reps have been helpful and courteous.

Tom in Houston
April 2nd, 2019

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good as advertised

(4.8 / 5)

  I was with scana before and constellation looked more attractive in terms of price/therm. I switched hoping to save money. It does look like I will save money.

Dr T
March 11th, 2019

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Great Experience

(4.8 / 5)

  Customer service people were excellent and knowledgeable and called back with follow-up information regarding setting up a new account on several occasions.

Kim
January 9th, 2019

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Best rates for electricity on market found so far.

(4.8 / 5)

  Best rates for electricity on market found so far. No aggressive marketing, but has best rates on market for next couple of months.

Alexandru
December 9th, 2018

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Bill was sent to Apt management

(4.8 / 5)

  I moved here from Orlando on Aug 1. The first bill was sent to my apt manager. I paid her for that bill. After that billing is correct

Marsha Childs
September 21st, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Great so far

(4.8 / 5)

  I have only gotten one bill so far, but the savings were drastic already. I am actually excited to see how much I save with Constellation this winter.

Laurie
August 12th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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No surprises

(4.8 / 5)

  Painless to switch from previous provider.No billing or rate issues... They do what they say they will do. Competitive rates. Timely notification of renewal.Color us satisfied with no rationale to switch at this time.

Marty
May 30th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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