Billing Problems and Complaints (316 reviews)
I'm Happy
“ Not the best rates, but better than dealing with headaches induced by the other providers. Establishing service was easy and no complaints the billing. ”
May 30th, 2018
Quick and Easy
“ Was able to setup service with Star Tex very easily. No issues signing up, and service getting turned on. Using paperless and automated billing. The lowest rates I was able to find. ”
May 30th, 2018
Pleased with service.
“ I found the ordering experience to be very easy. I saved a fair amount by switching to Constellation. I have just completed the first billing cycle. I have no complaints regarding the billing. No problem reading/understanding the billing statemen. So far, I am very pleased with Constellation and would recommend them to family or friends looking for a new gas provider. I have not needed to contact customer service. ”
May 18th, 2018
I Like Green Mountain
“ At the time of deregulation, Green Mountain (GM) was the only company offering renewable energy. It cost more, but I chose GM for that reason. I've been with them ever since. I even sold GM for a year, because the company is good and I believe in clean energy. As a customer, I have never had a problem with billing or customer service. The website is excellent. I am only considering, and I mean only considering, switching companies because there are now companies with competing wind/renewable energy plans, but most look like bad companies, except Champion, whose rate is comparable to GM. Maybe the grass isn't really greener on the other side of the fence, and this cow will stay home. ”
November 12th, 2014
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CT Energy Ratings Resources:
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Eversource Energy FAQ
Connecticut Energy Deregulation History

