Billing Problems and Complaints (310 reviews)
So far, so good
“
So far, so good. I like that they email current usage information during the month so I can monitor my usage
I havent dealt with customer service or billing ”
November 9th, 2019
Good Company so far
“ It has only been 2 months, but one thing they do that I really like is send a weekly email with your usage up to that point in the billing cycle and your expected electric bill. This allows me to reduce usage if needed and removes any "Bill Shock" when the monthly bill does post. ”
July 13th, 2019
I'm Happy
“ Not the best rates, but better than dealing with headaches induced by the other providers. Establishing service was easy and no complaints the billing. ”
May 30th, 2018
Quick and Easy
“ Was able to setup service with Star Tex very easily. No issues signing up, and service getting turned on. Using paperless and automated billing. The lowest rates I was able to find. ”
May 30th, 2018
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