Disconnect Reviews


Disconnect Fees and Problems (241 reviews)



Disconnected my service without notice

(3 / 5)

  Constellation Energy disconnected my service without properly notifying me. When you call Customer Service, they will verify that they have the right phone number for you three times, but no one will take 1 minute to actually use it to call you, even if you owe them money. It just happens. No letter, no email, no phone call. Nothing. It's easier for them to just let your service get disconnected. Then, of course, you'll contact them to pay your bill. It's easier for them that way. They don't have to lift a finger. Very poor treatment.

MTA
May 26th, 2022

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Constellation


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Shady company, Shady practices. 3 yrs of experience

(2.8 / 5)

  they don't care that its a pandemic and the bill is only 29$, they'll disconnect anyway and then charge a 40$ reconnection fee and then a 15$ disconnect fee.Peices of sh** humansOh and ignore the 'sign up with me and you'll both get 200$'My dad got it but I never did

3 years of experience, shady company, shady practices.
May 19th, 2020

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Ambit Energy


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