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About Clearview Energy

Clearview Energy Logo

PURA#: 07-08-17

Clearview Energy is an energy provider licensed to do business in Connecticut, Washington D.C., Delaware, Illinois, Massachusetts, Maryland, Maine, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, and Texas.

CT Energy Ratings Score:


( 3 / 5 )
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All Providers Ranked From High To Low


Clearview Energy Customer Engagement

2   Reviews

  Replies

Response Rate:
0.00 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Clearview Energy


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2 Reviews and Replies for Clearview Energy


NO customer service!!

(2.2 / 5)

  We've had Clearview for a year, because they had a competitive rate and offered 100% renewable with no fees. I was interested in renewing for a year but unbelievably, they cannot seem to make it happen. I tried 3 times to login to my account online. The site didn't recognize my password even though it's correct. I clicked "forgot my password" each time but never got an email to reset. I tried calling customer service. Both times it said there was a 2 min wait, but after 15 min I hung up. I sent an email to customer service saying I just wanted to sign up for more service, but if I couldn't get a response, I would choose an alternative. Guess what I got -- yup, nothing. If they could provide even a hint of service I'd stay, but now I'm concerned that if this is how they respond to requests for business, I'll never get help if I actually have a problem.

MK
December 5th, 2017

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Bait and switch!

(1.4 / 5)

  Clearview gets you to switch with their low-rate contract term. However, they give you NO NOTICE of what the variable rate will be when that contract expires. After my Clearview contract expired, my rate skyrocketed from $0.1109 to $0.2009 per kWh - that's an 81% increase! And the "price to compare" from PSE&G was only $0.1261 for that period. Clearview's variable rate is larcenous, plain and simple! Don't get caught!

Courtney L.
January 28th, 2019

Billing and Account Management
Customer Service
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