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About Public Power

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PURA#: 07-06-13

Public Power, a subsidiary of Crius Energy, is a deregulated electricity provider that offers service in Connecticut and Pennsylvania.

CT Energy Ratings Score:


( 3.6 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Public Power Customer Engagement

13   Reviews

  Replies

Response Rate:
0.00 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Public Power




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13 Reviews and Replies for Public Power


condo owner
(5 / 5)

  excellent

winnie jackson
July 12th, 2018

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PUBLIC POWER REVIEW
(5 / 5)

  BACK IN FEB.,AFTER MUCH TIME SEARCHING FOR A NEW PROVIDER, I DECIDED TO USE PUBLIC POWER AS MY NEW SUPPLIER FOR BOTH MY GAS AND ELECTRIC NEEDS. YESTERDAY I FINALLY RECEIVED MY FIRST BILLING FOR THE PERIOD FROM MAY 5, TO MAY 25 . IT'S A GOOD START TO, HOPEFULLY, DOING BUSINESS PUBLIC POWER.

DAVID LAUSTER
June 6th, 2018

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So far so good
(5 / 5)

  Only one month but everything so far as promised

David
May 26th, 2018

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Good Price, Renewable, No penalties
(5 / 5)

  Remarkable company because there are no huge fees, my bill is lower than most of my neighbors, and the best part is it is renewable energy. Kudos !!

CT-4-LIFE_NEw-ENGLAND_PATS
March 22nd, 2017

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Low rate greatness
(5 / 5)

  Just signed up for 5.99 4 month in CP&L. Saving about 5 cents off my old rate with Townsquare. Expect my bills to drop by a third. We'll see.

Low rate greatness
November 30th, 2016

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LOVE Public Power
(4.2 / 5)

  I got my rates totally BLOWN UP after the Polar Vortex a couple years back, and after an obscene bill I jumped onto a reasonable rate with Public Power. I haven't had any reason to regret that decision since. Rates are affordable, and I haven't been price-gouged. For an electricity company, I'll take that all day long.

Logan
October 21st, 2016

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New customer
(4 / 5)

  Fairly new customer, have no problems so far., used to have Wallingford ct power, just getting used to new system.

Cathy mcdowell
July 22nd, 2018

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New customer
(4 / 5)

  Fairly new customer, have no problems so far., used to have Wallingford ct power, just getting used to new system.

Cathy mcdowell
July 22nd, 2018

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Had Public Power for a Long Time
(3.6 / 5)

  Had Public Power for a really long time, and I have no complaints. Their rates are typically pretty good, and when I call into customer service my questions are typically answered pretty quickly. Both my mother and I have Public Power.

Jenine
October 21st, 2016

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Customer Service Actually Helped
(3.4 / 5)

  I've had a couple of horrible experiences with some providers trying to get my bills fixed when they had errors on them. It seems to be a recurring issue. I had the same issue at Public Power, but I'll tell you what, instead of multiple calls to resolve the issue, Public Power managed to get everything fixed with just one phone call! I was thrilled, and for that alone Im happy with Public Power!

Glenn
October 21st, 2016

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Never Choose Public Power
(1 / 5)

  I signed on with PP in May expecting to be on line by June 30. Recieved a bill from my existing provider mid July at twice rate that I had been paying.Called PP as to why they had not followed through with the planned switch.They said information was incomplete.They failed to contact me,as a result I'm stuck with an inflated electric bill. Their business follow up stinks. DO NOT EVER CHOOSE PP AS A SUPPLER.

Dan Zaicek
July 20th, 2018

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Bate and switch plans!
(1 / 5)

  We signed up for a 12 moth plan at 7.98% and received an acknowledgement letter but it NEVER went into effect and for 3 months+ we were paying a 12.49% rate instead. They blamed it on Eversource but they said it was Public Power's error. When we called to complained they only would offer us a 6 month plan at 8.56% which we were forced to take to get out of the 12%+ we were paying. One rep said he would see if he could get us a reumbursement for the months we paid 12%+ but he never called back or returned our call. We have filed a complaint with the CT Public Utilities Regulatory Agency and await their assistance in this matter. As soon as our 6 month plan is up with them we will find another supplier and nevr use them again!

B & L in Danbury
July 16th, 2018

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Bait & switch artists. AVOID, AVOID, AVOID
(1 / 5)

  TERRIBLE COMPANY! ! Sucker you with competitive rate then slam you with 300% increase. Any questiins and instead of a rep you hear from their lawyer. Something very wrong with this company.

Captain BullDog Thal
November 10th, 2017

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Updated: 08-18-2018
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