Liberty Power -- Profile Analysis

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Liberty Power was founded in Houston, Texas in 2001. While they do provide residential electricity, they specialize and concentrate on commercial electricity to businesses and government entities. Liberty Power is licensed to sell electricity in Connecticut, Delaware, Illinois, Massachusetts, Maryland, New Jersey, New York, Texas and Washington, DC.

All Liberty Power Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
6 Month Fixed Rate
6 month
Fixed Rate
9.29¢ / kwh
36.8% under market rate
Compared to the current Eversource (formerly CL&P) rate of 14.7100¢ / kwh
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
9.99¢ / kwh
32.1% under market rate
Compared to the current Eversource (formerly CL&P) rate of 14.7100¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
11.39¢ / kwh
22.6% under market rate
Compared to the current Eversource (formerly CL&P) rate of 14.7100¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
11.59¢ / kwh
21.2% under market rate
Compared to the current Eversource (formerly CL&P) rate of 14.7100¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
11.99¢ / kwh
18.5% under market rate
Compared to the current Eversource (formerly CL&P) rate of 14.7100¢ / kwh
$0.00 monthly recurring charge
36 Month Fixed Rate
36 month
Fixed Rate
11.99¢ / kwh
18.5% under market rate
Compared to the current Eversource (formerly CL&P) rate of 14.7100¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
12.29¢ / kwh
16.5% under market rate
Compared to the current Eversource (formerly CL&P) rate of 14.7100¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
12.49¢ / kwh
15.1% under market rate
Compared to the current Eversource (formerly CL&P) rate of 14.7100¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
12.69¢ / kwh
13.7% under market rate
Compared to the current Eversource (formerly CL&P) rate of 14.7100¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
12.89¢ / kwh
12.4% under market rate
Compared to the current Eversource (formerly CL&P) rate of 14.7100¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
12.89¢ / kwh
12.4% under market rate
Compared to the current Eversource (formerly CL&P) rate of 14.7100¢ / kwh
$0.00 monthly recurring charge

Liberty Power Plan Summary

Liberty Power does not currently have any plans available on CT Energy Ratings.

We recommend plans from Constellation and Direct Energy instead.

View Liberty Power Plans

Customer Reviews of Liberty Power

Reviews Overall

16th place
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Read Reviews

Most Recent Liberty Power Reviews  


Liberty power
I am paying only $40.00 bills every month! The amount of savings I have is amazingggg Denisse mimiaga from Grand Prairie TX

Majority Good Experience
We signed up with a door-to-door guy--he and his partner were very informative, personable, funny. He took lots of time and helped us look up our current provider and plan on my husband's phone. My only complaint is that he talked REALLY fast so there was lots of request for repeating--he always accommodated these requests and really wanted to be sure we understood everything.Liberty appeared to be a better deal and so far our bills have supported this. I see other reviews about really big bills and wonder if those people were on an average billing plan before and with Liberty they are not. I did get hit with a cancellation fee from my previous company but was NEVER told that Liberty would cover that cost. I did get hit with late fees associated with being on their auto-pay feature and when I called was told that it is just an unfortunate fact that even if the lateness is caused by the banking system, they still consider it late. I take exception to that policy and will take the advice of another reviewer and just pay the bill myself, early. Customer Service, while delivering the company line, was very professional and empathetic. It wasn't his fault that the company has a stupid policy. I have received my gift cards as promised and plenty of notification and instructions to take advantage of the rewards program--like other companies who offer such rewards programs (Credit Cards come to mind), it is a marketing/promo scheme for a variety of companies...I will use my reward dollars toward gift cards for places I already shop/eat. I only gave a 3 star for recommending the company because I am still in my first year with Liberty so have not experienced a summer yet. Also, I am not in the habit of "recommending" utility companies to people I know. That's kind of odd to me. Elizabeth from Waco TX

Pretty good
Nice pricing, customer service was prompt and knowledgeable. only took a few minutes to enroll Jjordan from Plano TX


4-5 Star Reviews: 8 (11%)



Liberty power

I am paying only $40.00 bills every month! The amount of savings I have is amazingggg

Denisse mimiaga from 75050, Texas
April 7th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 4 (6%)



Majority Good Experience

We signed up with a door-to-door guy--he and his partner were very informative, personable, funny. He took lots of time and helped us look up our current provider and plan on my husband's phone. My only complaint is that he talked REALLY fast so there was lots of request for repeating--he always accommodated these requests and really wanted to be sure we understood everything.Liberty appeared to be a better deal and so far our bills have supported this. I see other reviews about really big bills and wonder if those people were on an average billing plan before and with Liberty they are not. I did get hit with a cancellation fee from my previous company but was NEVER told that Liberty would cover that cost. I did get hit with late fees associated with being on their auto-pay feature and when I called was told that it is just an unfortunate fact that even if the lateness is caused by the banking system, they still consider it late. I take exception to that policy and will take the advice of another reviewer and just pay the bill myself, early. Customer Service, while delivering the company line, was very professional and empathetic. It wasn't his fault that the company has a stupid policy. I have received my gift cards as promised and plenty of notification and instructions to take advantage of the rewards program--like other companies who offer such rewards programs (Credit Cards come to mind), it is a marketing/promo scheme for a variety of companies...I will use my reward dollars toward gift cards for places I already shop/eat. I only gave a 3 star for recommending the company because I am still in my first year with Liberty so have not experienced a summer yet. Also, I am not in the habit of "recommending" utility companies to people I know. That's kind of odd to me.

Elizabeth from 76705, Texas
March 5th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 3 (4%)



Horrible

The reps are very unprofessional. They talk to you rudely. Dont waste your time.

Unsatisfied from 75216, Texas
June 12th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 49 (69%)



misleading sales people

horrible experience just two months after a switch took place. then early termination fees somewhere hidden in the sales pitch even thou sales rep was assuring me the opposite on the day of the switch. in ten years of using various providers I never had to worry about termination fees and i don't intend to pay any fees.

mack from Clinton, Connecticut
December 23rd, 2019

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

Liberty Power News  


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