Read Billing Related Reviews

Billing Problems and Complaints (347 reviews)

(5 / 5)

HAPPY GAS!

(5 / 5)

“ Its been a good relationship with Constellation for the past two years. There have been a few problems with the billing system, but the problems were corrected and its been great since then. Its been a good match! ”

— Kendra
August 10th, 2021

Constellation

Billing and Account Management

Customer Service

How likely are you to recommend

Order Experience

Price, Plans and Promotions

(5 / 5)

Great rates and customer service

(5 / 5)

“ I have been with Direct Energy in the past and left thinking I could get a better rate. The customer service is excellent when you have any billing issues they treat you with respect. I went back to them this year and put their service on 2 houses. You will be pleased to know Direct has great people working for them. ”

— A
August 7th, 2021

Good afternoon. Thank you for taking the time to share this important comment with us. Thank you so much for giving us another chance to serve you. We are very happy to have you in our family and we will do our very best to continue as your electricity provider for many years to come! Please take care and be safe! - Sophie / Digital Care

Direct Energy Responds August 10th, 2021