Reviews for United Illuminating Company

The best review categories for United Illuminating Company are , with an average of 0.0 stars, and , with an average of 0.0 stars.


Recent Good Review from College Student

First Time Customer
My roommates and I got our first apartment this past July and, thankfully, the electricity just needed to be transferred over to our name. It was not a problem at all! We called and they transferred it to us immediately - some of our other bills weren't so simple. As of now, we've had an absolutely positive experience with this company. It seems that the prices are good as well.
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Likely to recommend

College Student from New Haven on January 6th, 2017


Most Recent 4 Star Reviews

1 Customer Reviews Written Overall

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Likely to recommend
Great Service!
I recently moved into an apartment and had to reactivate the electric as nobody had lived in the apartment for a few months. In a matter of minutes, I had an account set up and activated, and got confirmation that I would be receiving paperless bills on the interval schedule I asked for. Have had no issues at all in the 4 months or so I have had UI.
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Likely to recommend

Reade Pizzonia from New Haven on November 16th, 2016



Most Recent 3 Star Reviews

1 Customer Reviews Written Overall

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Likely to recommend
First Time Customer
My roommates and I got our first apartment this past July and, thankfully, the electricity just needed to be transferred over to our name. It was not a problem at all! We called and they transferred it to us immediately - some of our other bills weren't so simple. As of now, we've had an absolutely positive experience with this company. It seems that the prices are good as well.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

College Student from New Haven on January 6th, 2017



Most Recent 1 Star Reviews

2 Customer Reviews Written Overall

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Likely to recommend
On hold so far for 49 minutes
I wish I could upload the messages they have on repeat. It took me a few minutes to get connected so Im currently waiting more than 49 minutes. Infuriating.
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Likely to recommend

Robyn from Woodbridge, CT on April 1st, 2019
Awful
1500 sqft home, no Christmas lights, very conservative as I live alone and don't even put on a porch light at night. $230/month is absurd!!!! That's double my car car+home insurance per month
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Likely to recommend

Milford Resident from Milford, CT on January 17th, 2018