United Illuminating Company Customer Reviews (June 2026 Update)

Updated: June 2026

The best review categories for United Illuminating Company are their plans and pricing, with an average of 5.0 stars, and the order experience, with an average of 5.0 stars.

Quick Links

Reviews by Star

Recent Good Review from Sandra Perry

Customer service

My experience with Caylan was superb and nice. She explained the programs and rates to me regarding the programs. She was very kind, and prompt at getting me the program rates and services. She also confirmed receiving my documents via email. I appreciated her professionalism and promptness. Again, I hope you have more people like Caylan. Thank you Caylan. I appreciated your help!
July 2023

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Sandra Perry from on July 20th, 2023

Most Recent 5 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Customer service

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Sandra Perry from on July 20th, 2023

Customer service

My experience with Rona was superb. She explained the programs and services to me meet my needs. She was very kind and showed empathy in helping me. I appreciate her help and hope you have more people like Rona. My hats off to her. She has great skills and very professional. Thank you Rona. July 2023