Spark Energy -- Profile Analysis

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Founded in 1999 and licensed to sell electricity in Texas in 2002, Spark Energy is now a national retail electricity and natural gas provider. They now provider electricity and/or natural gas services in the following states: Arizona, California, Colorado, Connecticut, Florida, Illinois, Indiana, Maryland, Massachusetts, Michigan, Nevada, New Mexico, New York, Ohio, Pennsylvania and Texas.

Our Rating of Spark Energy




All Spark Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
24 Month Fixed Rate
24 month
Fixed Rate
15.99¢ / kwh
$0.00 monthly recurring charge
Best 18 Month Plan
18 month
Fixed Rate
16.49¢ / kwh
$0.00 monthly recurring charge
  • NEW CUSTOMERS ONLY!
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    17.79¢ / kwh
    $0.00 monthly recurring charge
  • NEW CUSTOMERS ONLY!
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    18.39¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    18.49¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    18.89¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    19.29¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    19.39¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    19.49¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    19.59¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    19.79¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    19.89¢ / kwh
    $0.00 monthly recurring charge

    Spark Energy Plan Summary

    Spark Energy does not currently have any plans available on CT Energy Ratings.

    We recommend plans from Direct Energy and XOOM Energy instead.

    View Spark Energy Plans

    Customer Reviews of Spark Energy

    Reviews Overall

    4th place
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    Read Reviews

    Most Recent Spark Energy Reviews  


    Great company and great rate.
    So far my bill went down and I find the whole experience easier and more convenient than what I had before I can pay online and there are no fees. Love it. Babsy_2004 from Keller TX

    Marked down for the first short bill
    Ordering was easy, hand off to Spark was seamless. First bill was only 20 days, which was small enough to miss the rebate. So if you're switching you may want to time it to be closer to the beginning or end of the cycle. Fred from Colleyville TX

    Spark Energy customer for life
    Exceeded my expectations. Happy Customer from Dallas TX


    4-5 Star Reviews: 41 (26%)



    Electric supplier

    I went on line to find another delivery company for my electricity. Sparks was the cheapest so I enrolled for 6 months. Its ridiculous that my electrical use is cheaper than my delivery charge

    Sharon Gazdzicki from Manchester, Connecticut
    December 15th, 2017

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    3-4 Star Reviews: 18 (11%)



    Electric supplier

    I went on line to find another delivery company for my electricity. Sparks was the cheapest so I enrolled for 6 months. Its ridiculous that my electrical use is cheaper than my delivery charge

    Sharon Gazdzicki from Manchester, Connecticut
    December 15th, 2017

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    2-3 Star Reviews: 17 (11%)



    Problems Galore from the Beginning

    We've been with Spark from the beginning and we have had numerous problems. For the first few years it was always administrative related...wrong address, wrong billing amount, etc. Now our problem is our contract expired the end of December and we did not renew on time. So they took our rate from 6.5cents to 16.9cents. When I called to renew for 24 months and complain about the bill, they refused to make a reasonable adjustment. They offered a $75 credit on a $565 bill. We cancelled our service.

    Martha Walker from Texas
    January 24th, 2019

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    1-2 Star Reviews: 68 (43%)



    They did not inform me they were doubling the costs of the electric

    Once I discovered they were doubling the costs, i call them and they refused to lower it so I found another company that was reasonable and signed up with them. When Spark found out that wanted to negotiate with me, I sand, "no". you had your chance your customer service dept. wanted to see who would blink first.

    I didn't care, that is not customer service, just like North American Power. We don't blink.

    Customer Disservice from Westport, Connecticut
    May 7th, 2018

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    Spark Energy News  


    No applicable blogs have been written


    Spark Energy FAQs  


    Where can I order Spark Energy electricity?


    Spark Energy does not have any electricity plans

    Where can I order Spark Energy natural gas?


    Spark Energy has natural gas plans in Maryland, Michigan, and Illinois

    What do customers think about Spark Energy?


    That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Spark Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.



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