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First Choice Power was the retail electricity arm of Texas-New Mexico Power (TNMP), one of the five Transmission & Distribution Service Providers in the state of Texas. In 2001, they spun off from TNMP to focus solely on retail electricity service. In 2011 they were purchased by Direct Energy.

Direct Energy is the largest competitive retailer of energy and related services in North America. With operations across Canada, Texas and the north-eastern United States, Direct Energy delivers $8 billion of energy and related services to over five million residential and commercial customers. They operate generation assets, as well as retail electricity services in multiple states across the US.

Direct Energy is a member of Centrica, group of companies provides energy and other services with more than 32 million customer relationships.


Our Grading of First Choice Power

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First Choice Power Plan Summary

First Choice Power does not currently have any plans available on CT Energy Ratings.

We recommend plans from Constellation and Public Power instead.

View First Choice Power Plans

Customer Reviews of First Choice Power



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Most Recent First Choice Power Reviews  


NO MORE PREPAID
I would like to thank Texas Electricity Ratings.com for helping me with getting a monthly electric bill with no deposit down.. They truly made switching from my prepaid. Electric company effortless, Thanks , Victor V. SAVE $ from Dallas TX

NO MORE PREPAID
I would like to thank Texas Electricity Ratings.com for helping me with getting a monthly electric bill with no deposit down.. They truly made switching from my prepaid. Electric company effortless, Thanks , Victor V. SAVE $ from Dallas TX

First Choice Power
Well, I have only had the opportunity to pay only one month because I have just started working with them. But so far so good, I feel I have saved a lot more money with this company as with my previous provider,but we shall see, got a full month with using my AC all month .to be continued.. Carolyn from Lancaster TX


4-5 Star Reviews: 35 (19%)



NO MORE PREPAID

I would like to thank Texas Electricity Ratings.com for helping me with getting a monthly electric bill with no deposit down.. They truly made switching from my prepaid. Electric company effortless, Thanks , Victor V.

SAVE $ from Dallas, Texas
August 1st, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 9 (5%)



Surprising add on fee?

Signed up through Power Wizard and so far so good except for my first bill showing up with a connection fee of $144? Wonder what this is all about?
Never had seen this fee by my prior electric providers!!! A shocker to say the least especially since I always paid my bills by direct bank draft and on time.
Love to see what they have to say???
Just be aware that despite a good contract price these add ons will bump your bill up significantly!!!!!
A daily and hourly usage chart would be nice since was provided by prior providers!!!!

Andre from Houston, Texas
July 18th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 18 (10%)



HARASSMENT

I am ill, following cancer treatments and while I like the company and pay my bill regularly without fail. I feel I am being harassed and loosing sleep. Beginning Wednesday 8/26/2020 I have received the exact same TEXT over 23+ times. I appreciate them providing guidance on preparing for storms, however I don't understand why I have to receive that information that many times. Then to call in and get asked questions they don't even ask when you have real problems of unconcern just to get the text that ran all night at 3am, 4:25am, etc to Stop is rediculous. Then to continue getting them after calling in and their closed for the day, means I have to vibrate my phone to get rest, when I have elderly parents who could have an emergency is wrong. HELP me please.

Sick and Concerned from Houston, Texas
August 27th, 2020

Billing & Account Management
Customer Service
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How likely are you to recommend?

1-2 Star Reviews: 97 (52%)



Not true to there service

They lie about you plan,they tell you your on a fix rate and all of a sudden you not my bill goes up,
5 months its been the same price but now its change they are full of it talking about Ive been getting credits to my account where Ive never seen no credit on my bill Im so done with this company

Timika from Houston, Texas
August 2nd, 2021

Billing & Account Management
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First Choice Power News  


No applicable blogs have been written


First Choice Power FAQs  


Where can I order First Choice Power electricity?


First Choice Power has electricity plans in Texas

Where can I order First Choice Power natural gas?


First Choice Power does not have any natural gas plans

What do customers think about First Choice Power?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average First Choice Power customer review is 1.6 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All First Choice Power Plans  


Plan Name
Company
/
Rating
Length
Price
VS. Eversource (formerly CL&P)
24 Month Fixed Rate
24 month
Fixed Rate
10.59¢ / kwh
12 Month Fixed Rate
12 month
Fixed Rate
10.59¢ / kwh
  • NEW CUSTOMERS ONLY!
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    10.69¢ / kwh
  • Rates are for new customers only
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    11.79¢ / kwh
    11 Month Fixed Rate
    11 month
    Fixed Rate
    10.39¢ / kwh
    13 Month Fixed Rate
    13 month
    Fixed Rate
    10.19¢ / kwh
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.89¢ / kwh
    36 Month Fixed Rate
    36 month
    Fixed Rate
    9.99¢ / kwh
    36 Month Fixed Rate
    36 month
    Fixed Rate
    10.29¢ / kwh
  • Rates are for new customers only
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    10.39¢ / kwh
  • Rates are for new customers only
  • 18 Month Fixed Rate
    18 month
    Fixed Rate
    10.89¢ / kwh
  • NEW CUSTOMERS ONLY!
  • 14 Month Fixed Rate
    14 month
    Fixed Rate
    10.09¢ / kwh
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.39¢ / kwh
    24 Month Fixed Rate
    24 month
    Fixed Rate
    11.59¢ / kwh
    12 Month Fixed Rate
    12 month
    Fixed Rate
    11.59¢ / kwh
    24 Month Fixed Rate
    24 month
    Fixed Rate
    11.49¢ / kwh
    24 Month Fixed Rate
    24 month
    Fixed Rate
    11.69¢ / kwh
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.49¢ / kwh
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.69¢ / kwh