Energy Harbor -- Profile Analysis

I have a love/hate relationship with energy choice. I like having choices but hate the shopping. First Energy Solutions had everything laid out nicely so the choice was clear. Finalizing everything was relatively painless. I'm happy.

Best rate to lock in for 3 years. Easy transition all on-line.

I need more than a monthly cycle to determine performance. Also I need to experience a problem to determine customer service support

The transition went very smoothly.

Switching to Energy Harbor was a great choice. Their rates is half of what I was paying before for my gas bill.

it was very easy to review the rates and sing up

My supplier raised the price $.24 when my contract was to renew. I went to the Ohio Energy site and ran a list of available to compare. Chose Energy Harbor at one cent less than my current contract, filled out the request form, submitted and on my cancellation date with Direct Energy, Energy Harbor took over my account. Simple. Easy. Great savings. No problems to date.

Price. I am on a fixed budget.

great prices on all energy use.

Easy to get information, good pricing, fast service

With the forecast of price increases in energy an inexpensive way to cap prices for 2 years

Have watched my energy bills go higher for months... switched and we have saved so much!! We were surprised this month with a lower bill than usual. It's awesome!

PHONE SUPPORT WAS KEY

Everything went according to expectations.

They were to high.

Easy online switch over to Energy Harbor. I'm so happy I switched. Locked in to a better rate.

great find

As a worker and instructor of skilled trades HVAC/R, this find has changed me. I encourage everyone Im in contact with to use this easy site! Saved us significantly per KWh

Was easy and the best pricing

After viewing OHIO Choice website I decided the best company for us was Energy Harbor. I wanted one company for both gas and electric and at a lower price.

It was an easy experience with Energy Harbor even though I thought I messed up when ordering they had all the right info.

It was very fast n easy

Other than having to wait a good month to get there, its fine. Have only had 1 bill . Wish the process/changeover could have been immediate!

It was simple to understand and follow the instructions

Locked in an exceptional rate a few years ago!

One single contact and everything was done for me. It could not have been easier and the service was seamless.

Easy To Change Utility Supplier

Let's be honest: electric rates are going up, up, up. I was lucky enough to find Energy Harbor's fixed rate for 3 years at a reasonable rate. Some of the other energy supplier's are asking for 20 cents per kwh! Glad I found Energy Harbor. Customer service is great too.

Very easy to switch

It was totally on line,easy

I am satisfied with my service, bill and experience so far.

Easy to enroll helpful and efficient customer service

Easy online sign up for a very competitive price

Energy harbor continues to be the lowest rate with the longest term available for my area. Very easy to enroll, with no hassle. No need to even contact me to confirm, just immediately changed the rate!
Locked in for a long time and zero fees!!
So happy with their rates considering the way everyone elses are sky rocketing

These responses are only for the sign up experience. Service has not. Begun yet

Very helpful in signing up and answering questions.

all ok

Good long term fixed rates, no problems to switch to better plan without any penalty.

The process for enrolling with Energy Harbor was very smooth. I spoke with a very wonderful representative, who was very knowledgeable about the products the company had to offer. He was very patient and he explained everything to me. I really appreciate him walking me through the process and answering any questions that I had. I am currently looking to utilize more products that the company offers since this experience was so positive. Thank you very much!

I did my research and found Energy Harbor to be the best fit for my rental properties with it being a fixed rate for 4 years with no cancellation fees or sign up fees.

People were pleasant and helpful without being pushy!

Friendly n helpful customer service agent.

Very simple switch to Energy Harbor. Good pricing and contract length.

Signed with them in Nov. Resigned again in January because the price dropped.

Customer Service Representative was friendly, knowledgeable and helpful

Enrollment process went without a hitch, so far.

Just having enrolled, there's not much for me to comment on.

Signing up was easy and was processed promptly.

Your enrollment is very easy and prices are good.

Couldn't have made the process any easier.

I have had them before and now since the rate went down. Very good co

The young woman that enrolled me was very knowledgeable and helpful. She was easily understood which was a big help!

My electric bill was too high, so I found Energy Harbor. The person I spoke to got me signed up quickly. This should help lower my electric bill.

Since I was just approved for the change, so far, everything has been great.

ease of finding a great deal and signing up was effortless. I'm happy.

Great price and experience.

Great rate and easy to switch to Energy Harbor

I had a great experience with the customer service going over my options and coming to a resolution with my account.

This is the third year I have used Energy Harbor for our electricity. I haven't had an issues and it was easy to select another energy plan once our contract ended. It's been the cheapest rate available to out area.

Switched over last year for the better rate and fixed for 32 months, then 2 months later their rate went even lower by another cent so I reapplied and it was lowered in 5 days. Great service!

Energy Harbor is what they say they are. When the price goes lower you are able to lock in to that price without any problems.

I monitor electric supply rates for a 99 year old relative that lives alone, in central PA, and heats her house with a heat pump, and I perform the enrollment process for her when there are favorable rates shown at the PA Power Switch site. I enrolled her with Energy Harbor last October at a rate of 0.1188/kWh. Recently PA Power Switch showed an Energy Harbor rate of 0.0956/kWh for 9 months, a 19% savings from her current rate. Since she was already an Energy Harbor customer I didnt think she would qualify for the lower rate but I called Energy Harbor to check. I was not only surprised that switching to the lower rate was not a problem I was really impressed with how efficient and courteous the young lady handled the process.

Called them up and asked for long term plans and they told me all the one's they had and I picked the best one for my budget

I like the fact Energy Harbor treats existing customers equal to new customersloyalty counts a lot with me. Plus no cancellation fee for changing to better rate within your plans.

Fantastic, so easy to change my electric supplier. Answered all my questions and received an even lower rate than I expected. I would recommend them to everyone.

Energy harbor is very aggressive with pricing which brought me on board. Thank you.

Rep, Kevin, was very informative & helpful.

Had to switch utilities into my own name and was worried I couldn't get the awesome value the previous person at my residence had. I was wrong, not only did I get a amazing price point value but adding was easy.

The on line enrollment process was quick and easy.

I chose to renew with Energy Harbor because they offered a good price per kwH and a fixed term. I was fortunate to have signed with them previously and had a very favorable rate through a time of rapidly rising energy prices.

Found lower rate , applied and received in a timely manner

Have Energy Harbor now and called in because rate dropped. I got a good number to call and the representative didn't hesitate to help me. He answered all my questions that I had.

Great customer service

Phones answered by friendly competent personnel. Switch-over was efficient.

Easy set up.

Always have quick response when I apply for lower rate. Only problem is it takes PPL so long to switch me to the lower rate. 30 to 60 days is ridiculous

Energy Harbor was a fast and easy way to get much better pricing in the area! I will be switching my other property over to them as soon as I can!

Called to change plans and was told it would take 30-60 days to be effective. It ended up changing over within a week. Grossly overestimated the process but in a good way. One of the best long term plans for my area.

I highly recommend Energy Harbor. Not only did I receive a quick response on the phone, but the representative, Victor, was more than and a pleasure to deal with. Thanks for the service .

Grt rates

Finally a supplier that doesnt scam you. There is no early termination fee, so I have renewed my contract with them 3 times each time getting a better price.

Applying was very easy

Customer service representative was very knowledgeable, and answered all my questions completely.

everything went smoothly

This was the easiest enrollment for the best price available of any Utility company.

Changing plans was simple and fast.

The process for switching providers to Energy Harbor (electric and gas) is very easy and proficient. The offering prices have been very competitive.

Customer service is exceptional, prices are goodwhats not to love!!

Easy enrollment process. Didnt have to speak with anyone so that was a plus. Overall best value in my area. Lets hope it stays smooth sailing.

So far everything has been excellent. The official was March 3, 2023. I am waiting to see my first bill. I chose the 22 month plan for a fixed rate.

Very easy steps and efficient, term length is always amazing!

Provides service for an extended period of time for a reasonable price

so far so good.

got a representative quickly and discussed my situation and she took care of it very quickly and professionally. Have been with Energy Harbor but just updated the choice for pricing.

No problems, very easy.

I have both my gas and electric thru Energy Harbor. Very happy with both!

The Company not only have Fantastic fixed rate plans that let you lock in a rate that makes you feel comfortable with your future energy budget, but also let's you easily switch your plan if their prices do come down. Have had everyone in my family switch over to them also.

Gentleman was very helpful and stayed on the line to ensure online enrollment went smoothly.

It was fast and easy.

Went on PA energy shopping site with plenty of time before the expiration of my current deal. Evaluated that Energy Harbor best suited my needs in the current market. Transaction was very easy and now that I have been through the first billing cycle I see that it was done efficiently.

Great rates easy to sign up

The sign up was quick and easy. My only suggestion would be that a start date be given so the coordination of changing suppliers is known up front. I do realize working with various companies takes coordination and not always easy. MetEd did confirm dates for me after I called.

Customer service was very helpful and courteous when explaining the procedure. Signing up was simple, easy and fast even for an inexperienced internet user. Sign up was confirmed by email.

It was easy to apply for Energy Harbour supplier. Price is reasonable.

PPL provided the means to compare electric suppliers and I was able to compare prices and Energy Harbor came out on top again.

Have not had any problems with switching to this provider.

The switch to Energy Harbor was as simple as responding to an email. They took care of everything, and so far I have saved about 20% on my gas bill.

Multi month Fixed rate terms at an affordable price. A company that seems to be for the people.

Customer service did an excellent job..

Very happy with the rate compared to PpL rates I see a lower difference in my mouth Lu bill

Although I was on hold trying to start the process, when John got on the line I had a good experience.
Now I will wait for my bill to see just how good the harbor energy experience will be!

Working over the internet was super easy. I will tell all my friends.

Energy costs have skyrocketed! But we felt happy to sign on for a rate that we can live with, and it's a fixed rate for 20 months, without extra fees to be charged for various things other companies charge for.

It took a long time to signup over the phone, but it seemed to work OK.