We use a number of criteria to score Connecticut Energy Providers:
The Connecticut PSC
We start with The Connecticut Public Utilities Authority (PURA) and Office of Consumer Counsel (OCC) as a starting point to research publicly available complaint data.
Third Party Data Sources
We research a number of third party data sources, then we conduct our own research. Our research includes historical pricing, plan types, and deposit amounts, then we add items such as social media response times, Call center metrics, such as time on hold, time to speak to a representative, etc. We also look at community outreach and local impact.
Then we ask thousands of customers like you to tell us your experiences with providers to give real reviews.
Connecticut Energy News:
CT Energy Assistance Program Starts Up
Simple Ways UI Customers Cut AC Use
Inflation Reduction Act Could Benefit CT Energy Sector
When Should I Shop CT Electricity Rates?
CT Electric Rate Hikes Start
Can't Pay Your High CT Electric Bill?
Connecticut Grid Ready for Typical Summer
Why Are Electricity Rates Rising in CT?
UI Rate Hike for Small Business
CT Energy Ratings Resources:
United Illuminating FAQ
Understanding Your United Illuminating Bill
How to understand Your Eversource Bill
Types of Energy Contracts
CT Energy Provider Switching Rules
How We Score Providers
High Bill? Here's what you can do
Why Use CT Energy Ratings
How to Switch Connecticut Electricity Companies
Connecticut Energy Choice
Connecticut Electricity Cancelation Charges
10 Quick Energy Saving Tips
Eversource Energy FAQ
Connecticut Energy Deregulation History